By Jay Palter | July 20, 2022
Table of Contents
This article covers some of the best practices for designing and deploying your guard tours that we’ve identified in our nearly 30 years in the security industry. While these practices are best applied when designing new real time guard patrol systems, any security team can use them to improve existing security plans. They are meant to be adapted to each organization’s strategic needs and their facility.
Why You Should Use a Real Time Security Guard Tour System
Guard tour systems use a network of sensors strategically placed throughout your facility that actively or passively monitor guard locations as they conduct patrols, escort visitors, or carry out any other activities you want to track. You can use several different wireless technologies in guard tour systems. For example, Real Time Networks’ product uses radio frequency identification (RFID) tags, which provides several key advantages.
What to Look For When Evaluating Automated Guard Tour Products
Managing on-site security guards, especially in the wake of the pandemic, is challenging. Organizations of all sizes are looking for tools to make this work easier. If you’ve spent a lot of time evaluating different RFID guard tour systems, they can all start to look alike. But four key qualities can set a system apart. We recommend investigating each system’s usability, customer service and support, tracking capability, and reporting options.
If the new technology you introduce into your workplace is clunky, awkward, or time-consuming, your personnel will find ways to work without it. It doesn’t matter how much you spend on new technology or how strict you make your policies. If the system makes someone’s job more difficult, they’ll find ways to avoid it.
When comparing guard tour patrol systems, look for usability. You want a system that is easy to use and will fit into the workflows that make sense for your guards' existing patrol patterns. Don’t settle for a square peg solution in a round hole.
Security guard tour systems aren’t bits of technology you drop into place and decide you’re done with them. They require ongoing management and support. They’re living technologies that must change and adapt as your workplace grows. Evaluate the design and support options offered by each provider you’re considering.
Will they help you customize hardware for your facility’s unique needs? Will they update your guard tour system management software when you need additional features? Are they available for ongoing support requests when you need to modify your system?
Busy worksites require real-time tracking capabilities. Evaluate how each tracking system will work in your existing facility. Will you receive real-time results on guard locations? Is each system's wireless standard compatible with your facility’s security requirements? Will the signals work in your environment without interference?
Real-time reporting & alerts
One of the key benefits of digitally automating guard tour management is the amount of new, actionable data you can collect. Every tag signout, checkpoint reached, and real-time location logged feeds into the central management system. As a result, you’ll collect a massive volume of new data. But that data is only as useful as the new insights you can generate from it.
Compare the reporting capabilities of each RFID guard tour system. Do they collect data in a meaningful way? Do they offer reports that allow you to monitor KPIs? Do they provide data to meet regulatory standards?
Best Practices for Designing Your Own Tour Program
The guard tour system you buy must fit within your greater security program to be truly effective. To achieve your security program's strategic goals, follow these best practices for designing your guard tour system.
Do you think a Real Time Networks’ Guard Tour System is the right fit for you?Contact Real Time Networks today for a FREE 30 mins consultation.
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