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Securing Keys, Assets & People - News, Tech and Trends Blog

Hotel Safety and Security Checklist [12 Vital Protections]

By Shannon Arnold on Apr 9, 2020

It is important to run a hotel security program that doesn’t compromise customer service. Some hotels see this as a challenge because they think security and customer service are at odds. But the right tools and business practices actually help you do both well.

The business advisory firm Deloitte agrees that finding the right balance of customer service and security is essential for the long term sustainability of hotels. To help you get a complete picture of your hotel security program we’ve developed a top-to-bottom hotel safety and security checklist. It walks you through 12 major aspects of hotel security that you will want to evaluate.

Assessing how your hotel performs in each area will help you discover what is working well, what needs to be improved, and where you might be able to use new technology to give yourself an edge on the competition. 

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4 Aspects of Hotel Security Solutions that Matter

By Shannon Arnold on Apr 23, 2019

Identifying the best security tools that actually align with your hotel’s needs can be challenging. Even just researching new systems can feel like wading through a sea of buzzwords. RFID, analytics, IoT. It’s frustrating trying to figure out what’s actually relevant for your particular facility.

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Hotel Tablets - How to Manage Electronic Devices

By Matt Belo on Nov 27, 2018

By its very nature, the service industry is in a constant search for ways to improve and optimize the customer experience. Quicker sign in, improved staff workflow, and offering a personalized experience for each customer are all ways hotels aim to set themselves apart in an increasingly competitive industry. As a result, they’re turning to new methods and technologies to give themselves a competitive edge; the most recent trend we’re seeing in hotels and hospitality is the usage of handheld tablets, phones and iPods to staff members, concierges, and directly into rooms for customer use. The initiative has been put in place to enable staff to better serve customers and to help remain engaged in their day-to-day work. So you can expect a bit more than a mint on your pillow next time when you check into your hotel room for your next trip.  

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