Ameristar Gains in Efficiency and Ensures That Stringent State Regulations are MetPinnacle Entertainment properties are not strangers to automated key control and key management best practices, having implemented these many years ago. However, over the years, their initial experience with key control had shed light on opportunities for improvement, which were recently put into practice at the Ameristar Casino Hotel in Iowa.
The Need for More Reliable Key Control
The organization’s first key cabinets relied on metal-to-metal contact for key tags to be accurately read by the system. Chris Hamblin, Director of Security and Facilities at Ameristar adds: “The reality is that metal-contact key tags get dirty and corroded over time, which affects the system’s ability to make contact, and its reliability. It’s labor intensive to keep them clean, and that often falls under the responsibility of Security.”