There’s a reason that we call our asset lockers ‘smart lockers’. When people think ‘asset locker’ they often just envision storage space. But they can be much more.
Every organization worries about insider threats and insider attacks, and with good reason. Enterprise security surveys over the last decade have consistently shown between 50% and 60% of reported thefts and other losses annually have originating internally.
By its very nature, the service industry is in a constant search for ways to improve and optimize the customer experience. Quicker sign in, improved staff workflow, and offering a personalized experience for each customer are all ways hotels aim to set themselves apart in an increasingly competitive industry. As a result, they’re turning to new methods and technologies to give themselves a competitive edge; the most recent trend we’re seeing in hotels and hospitality is the usage of handheld tablets, phones and iPods to staff members, concierges, and directly into rooms for customer use. The initiative has been put in place to enable staff to better serve customers and to help remain engaged in their day-to-day work. So you can expect a bit more than a mint on your pillow next time when you check into your hotel room for your next trip.
As we all know, theft and asset loss are an unfortunate part of running a business. According to recent studies, 25% of employees have lost important assets relating to their job, and shoplifting combined with Employee Fraud and Theft cost retailers nearly $50 billion last year. While there are many tools to mitigate this loss, human error will always be present among even the most careful employees.