RTNConnect System Integration Solution
RTNConnect integrates Real Time Networks' AssetTracer and KeyTracer systems directly with AMAG Symmetry. Symmetry administrators assign cardholders to asset groups, including keys, items, and key/item groups, using Symmetry access codes. The related cardholder information, credentials, and group assignments are then synchronized with Real Time Networks software.
Key Product Features
- Direct integration with AMAG Symmetry through the XML Open Integration Module.
- Syncs badge holders, credentials, and group assignments from Symmetry.
- Asset and key access is disabled promptly for invalid or disabled badge holders.
- Real-time alarms for tamper alerts, overdue keys, and other predefined events.
- Custom scripting for tailored integrations.
- Automatic user provisioning and deactivation.
System Requirements
- AMAG Symmetry v9.4 or v10.2
- XML Open Integration Module license
Core Capabilities
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Automatic Management and Updates
Changes made in Symmetry are communicated automatically to the connected Real Time Networks systems. New staff receive the correct access rights to the right key or item with no added administration. When a badge holder is terminated and their credentials are revoked in Symmetry, the change is reflected in AssetTracer and KeyTracer, closing potential access loopholes.
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Enhanced Insight into User Behavior
Native Symmetry data combined with the alarms and custom events delivered by RTNConnect gives administrators a clear record of who accessed which asset and when. That audit trail supports usage analysis, misuse investigations, and accountability across the organization.
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Flexible and Customizable
Custom dynamic scripts control which badge holder data is synced and how it is mapped into Real Time Networks systems. Symmetry administrators decide what is shared, in which direction, and under what conditions.
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Control the Frequency of Updates
RTNConnect runs as a Windows service in the background. Data syncs can be requested on demand, set to specific intervals, or triggered automatically using event listeners, so the integration fits your existing operational processes.
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Alerts and Notifications
Events in the Real Time Networks systems, including tamper alerts, overdue assets, and other predefined triggers set during setup, can be pushed to Symmetry as alarms in real time. Combined with native email alerts, administrators monitor both systems from a single interface.
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System Scalability
Users can be added or removed collectively by department or job function. Access assignments are made in bulk rather than configured user by user and system by system, which supports multi-site and enterprise deployment.
