We provide a 1-2 year warranty standard on all products. The duration varies depending on the product line. Here's what's included with your initial warranty and service plan:
Equipment service, including replacement parts for repair and maintenance in accordance with the warranty
Firmware and driver updates
Technical support via telephone/email during normal business hours 7:00 AM - 4:30 PM PT
24/7/365 access to the online customer portal which provides access to a wide range of troubleshooting videos, guides, and user manuals. Click here to log into the Customer Portal
We will respond to your request within 4 hours.
Fully Customizable Solutions – Our products are modular, and software can be tailored to your unique needs.
Maintenance Free - Our key fobs and asset lockers operate using contactless RFID tags – providing 100% accuracy and reliability, and no wear and tear on key fobs.
Guaranteed Future Proof - All modules can be upgraded and new cabinets are backwards compatible to allow for future expansion. If requirements change, the system can scale accordingly.
Emergency Operation - All cabinets remain operational - even in the case of a power or network failure. The data is stored locally, and an integrated emergency battery secures continued operation.
Real Time Networks provides solutions that enable you to secure keys, assets and people throughout your organization. Our goal is to give you insights and control over your most valued resources. Let us help build a solution that's right for you.
[fa icon="phone"] 1-800-331-2882
[fa icon="envelope"] info@realtimenetworks.com
[fa icon="home"] 16 - 1833 Coast Meridian, Port Coquitlam BC
